About Sara
Sara is our AI Leasing Receptionist — she answers calls to our leasing line. She's designed to answer common questions, explain our leasing process, route your call appropriately, and collect your contact details so our team can follow up. She is not a person, and her responses are generated by an AI system, not reviewed in real time by a human before you hear them.
What Sara can and can't do
- Sara can share general information about The Ten on Upper Queen and guide you through registering your interest or booking a showing.
- Sara will never state pricing over the phone — that information is available once you register on our website.
- Sara does not provide legal, financial, or tenancy advice. For anything requiring that kind of guidance, please speak with our leasing team directly or your own advisor.
- Like any AI system, Sara can occasionally misunderstand something or make a mistake. Nothing she says over the phone is a binding offer or commitment — any lease is subject to a formal, signed agreement.
Call summaries
A summary of your call — not a full transcript — is saved for our leasing team's reference, so they have context if they follow up with you.
Acceptable use
Our phone system, including Sara, is provided for genuine inquiries about The Ten on Upper Queen. Please don't use it for automated or bot-driven calls, harassment, or any purpose unrelated to leasing inquiries. We reserve the right to end calls that are abusive or clearly made in bad faith.
Questions or concerns
If anything Sara tells you seems unclear or you'd simply prefer to speak with a person, just say so, or email us directly at leasing@thetenonupperqueen.com.